Bliss Agency certifications
Bliss Agency is a Brand Advisory, Brand Governance and communications agency that operates according to certified management systems and recognised international standards.
Process quality, environmental responsibility, health and safety, information protection and gender equality are subject to defined criteria and independent audits. The ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001 and UNI/PdR 125 certifications make verifiable what Bliss regards as the foundation of every engagement: governing decisions, processes and responsibilities with method. It is the same principle on which we have built our model: Brand Advisory defines the direction, Brand Governance translates it into rules and control systems, and Operations make it real.
Our certifications, therefore, are not a milestone to put on display. They are proof that we apply to our own organisation the same principles of control, measurability and accountability that we bring to our partners’ projects. This approach runs through Bliss’s history and method, is applied in our case studies and is also recognised by the publications and media outlets that have mentioned Bliss Agency.
Certified Agency
Certifications
ISO 9001
Quality
Bliss is ISO 9001 certified for quality management.
The certification verifies the system through which we organise, document, measure and improve the processes that support every engagement.
From the first discussion to delivery, every phase follows defined and verifiable criteria.
ISO 14001
Environmental management
Bliss is ISO 14001 certified for environmental management.
The system measures the environmental impact of the company’s activities, steering processes, supplies and operating practices towards reducing waste and using resources more responsibly.
UNI/PdR 125:2022
Gender equality
Bliss is UNI/PdR 125:2022 certified for gender equality.
The system formalises and measures the organisation’s commitment to access, evaluation, accountability and career progression, so that equality is a verifiable practice rather than a mere declaration.
ISO 45001
Occupational health and safety
Bliss is ISO 45001 certified for occupational health and safety.
The certification covers the system through which risk prevention and safety conditions are managed for the people working at Bliss’s offices and in its other operating contexts.
ISO/IEC 27001
Information security
Bliss is ISO/IEC 27001 certified for information security.
Partners’ data, strategic documents and confidential information are managed through rigorous procedures that maximise protection, traceability and speed of incident response.